Solutions Engineer

Are you excited about the scale of millions of connected devices in the hands of consumers? Do you want to work on the cutting edge of connectivity and IoT? Do you want to be part of the team that makes the magic happen in connecting the world of devices, organisations and consumers?

Oulu, Finland

We are looking for an passionate and self-motivated Solutions Engineer / Technical Account Manager to join our R&D and operations team. In this position, you should possess excellent technical, communication and organisational skills. 

You will work with sales, account management and product teams to ensure successful delivery and implementation of UROS solutions within client organisations. You will manage an important base of customers, providing solutions to challenging technical issues including initial deployment and customer specific implementations. The ideal candidate is a creative problem solver who is able to translate complex technical details into business context and vice versa. 

The position includes working with areas such as

+ Develop a deep understanding of UROS platform & products capabilities
+ Establish relationships with UROS clients by understanding their technical needs and business objectives
+ Act as customer contact and escalation point for internal teams and clients
+ Provide technical guidance to clients and partners
+ Develop solutions to address on-going technical client requirements with the aim of growing product usage
+ Participate in the product release cycle through requirements gathering, design vetting, and user acceptance testing
Support product testing initiatives, document findings and communicate results
Introduce new UROS products and features to clients and provide education on best practices and conventions

 

Ingredients for success

+ Experience in software/solutions engineering, technical account management, sales engineering or related field(s)
Working knowledge of internet technologies and IoT solutions
+ Excellent troubleshooting, debugging, documentation and communication skills
Organised, detail oriented and able to juggle multiple tasks in a fast-paced environment
+ Self-motivated with strong communication and time management skills
Strong desire to make a difference in a small team
+ Fluent written and spoken English is a must


How to apply?

Please send your application titled 'Solutions Engineer' to careers@uros.com.

Questions about the role? Contact santtu@uros.com.