Download your free copy of

Roaming Bill Shock Research 2015

Courtesy of UROS

In recent years the roaming bill shock landscape has changed; regulation has introduced transparency measures and devices manufactures have also stepped in to help subscribers manage their roaming. However, bill shock remains a considerable impact for operators because roaming regulation isn’t global yet and the effects potentially lead to churn, reputational issues and has been the foundation of what we now know as the ‘silent roamer’.

Between September and October 2015 ROCCO asked GSMA operators globally to give their perceptions of roaming bill shock, how they thought roaming bill shock occurred and what solutions they were facing in resolving these occurrences.

51 operator respondents provided confidential data from the perspective of several groups and several of the largest operators in the world, making 114 operators in 83 countries the sample for this research. In total the operator base represented a subscriber base of 2.5 Billion.

Your contact details

Looks good!
Please enter a valid email.

Your information will be used to forward you this valuable resource and to send you email communications that we think may be of value to you, such as our quarterly newsletter and other survey and research reports.

You can change or cancel your subscription at any time by updating your topic preferences. This option is also offered to you in the footer of any email you receive from us. We will treat your information with respect. You can read more about our privacy practices here.