November 20, 2016
Following a request by UROS, between September and October 2016 ROCCO asked GSM Mobile Network Operators (MNOs) globally to give their perceptions of Roaming Bill Shock, how they thought roaming bill shock occurred and what prevention solutions they were using in resolving these occurrences. ROCCO gathered feedback from leading MNO strategists to try and measure the effect of the issue on Mobile Roaming.
57 MNO respondents provided confidential data from the perspective of 6 MNO Groups and several of the largest operators in the world, making 131 Operators in 94 Countries the sample for this research. In total the Operator base represented a subscriber base of 2.7 Billion.